{"id":381254,"date":"2026-10-06T10:21:19","date_gmt":"2026-10-06T10:21:19","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/asklivio-livio-chat-assistant\/"},"modified":"2026-10-06T17:57:20","modified_gmt":"2026-10-06T17:57:20","slug":"asklivio-widget","status":"publish","type":"plugin","link":"https:\/\/li.wordpress.org\/plugins\/asklivio-widget\/","author":23580281,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.2","stable_tag":"1.0.2","tested":"7.1.3","requires":"6.3","requires_php":"7.4","requires_plugins":null,"header_name":"Asklivio \u2013 Livio Chat Assistant","header_author":"Asklivio","header_description":"Add the Livio Chat Assistant to your website and open the Livio Portal.","assets_banners_color":"4d787d","last_updated":"2026-10-06 17:57:20","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/asklivio.de\/","rating":0,"author_block_rating":0,"active_installs":0,"downloads":137,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.2":{"tag":"1.0.2","author":"asklivio","date":"2026-10-06 17:57:20","revision":3731333}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3730519,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3730519,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3730519,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3731333,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3731333,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.2"],"block_files":[],"assets_screenshots":{"screenshot-1.jpg":{"filename":"screenshot-1.jpg","revision":3731333,"resolution":"1","location":"assets","locale":"","width":718,"height":1195},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3731333,"resolution":"2","location":"assets","locale":"","width":1470,"height":685}},"screenshots":{"1":"Connect Livio in the WordPress settings with your public Chat Assistant ID, and open the Livio Portal to manage conversations and appearance.","2":"The hosted Livio Chat Assistant embedded on our fictional demo practice website. The example uses synthetic practice information and does not provide medical advice or real appointment booking."}},"plugin_section":[],"plugin_tags":[5707,162],"plugin_category":[41,43],"plugin_contributors":[284666],"plugin_business_model":[],"class_list":["post-381254","plugin","type-plugin","status-publish","hentry","plugin_tags-chat","plugin_tags-widget","plugin_category-communication","plugin_category-customization","plugin_contributors-asklivio","plugin_committers-asklivio"],"banners":{"banner":"https:\/\/ps.w.org\/asklivio-widget\/assets\/banner-772x250.png?rev=3731333","banner_2x":"https:\/\/ps.w.org\/asklivio-widget\/assets\/banner-1544x500.png?rev=3731333","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/asklivio-widget\/assets\/icon.svg?rev=3730519","icon":"https:\/\/ps.w.org\/asklivio-widget\/assets\/icon.svg?rev=3730519","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/asklivio-widget\/assets\/screenshot-1.jpg?rev=3731333","caption":"Connect Livio in the WordPress settings with your public Chat Assistant ID, and open the Livio Portal to manage conversations and appearance."},{"src":"https:\/\/ps.w.org\/asklivio-widget\/assets\/screenshot-2.png?rev=3731333","caption":"The hosted Livio Chat Assistant embedded on our fictional demo practice website. The example uses synthetic practice information and does not provide medical advice or real appointment booking."}],"raw_content":"\n

Your practice chat assistant. Simply smart.<\/p>\n\n

Livio helps patients find opening hours, directions and the practice's existing\ncontact and appointment-booking options through guided conversations. This\nplugin connects the hosted Livio Chat Assistant to your existing WordPress website.<\/p>\n\n

Explore Asklivio<\/a> |\nOpen the Livio Portal<\/a> |\nTry the fictional demo practice<\/a><\/p>\n\n

Add your public Chat Assistant ID under Settings \u2192 Asklivio. Livio is then embedded\non your public website. Manage conversations, appearance and publishing in the\nLivio Portal. The settings page uses Asklivio's logo, Petrol\/Mint palette and Outfit\nfont. All design assets are bundled locally and only loaded on this settings page.<\/p>\n\n

You need an Asklivio account, a published Chat Assistant and an approved website\ndomain. The plugin uses the existing, centrally hosted Livio Chat Assistant.<\/p>\n\n

Leave the ID empty to turn off embedding. Deactivating the plugin also stops\nembedding and keeps your setting. Deleting the plugin removes the saved ID for\nthe current website. \u201cEmbedding enabled\u201d confirms the local connection setting;\nit does not verify publishing status or domain approval.<\/p>\n\n

External service<\/h4>\n\n

This plugin connects your website to Asklivio<\/a>.\nOnly after saving a valid ID will visitors' browsers load\nhttps:\/\/widget.asklivio.de\/loader.v1.js. The loader fetches its styles from\nwidget.asklivio.de and loads the hosted chat interface when opened. The Chat\nAssistant uses https:\/\/api.asklivio.de\/api\/v1 for published configuration and\ndialogue sessions. These requests include standard connection information, the\npublic Chat Assistant ID, website origin, language and technical dialogue events.\nOnly the Chat Assistant manages its technical session tokens.<\/p>\n\n

WordPress stores only the public Chat Assistant ID. The plugin stores no chats or\npatient data and sends no data to Asklivio from the WordPress administration area.\nIts Portal link opens https:\/\/portal.asklivio.de\/ in a new tab. No API keys or\nPortal credentials are needed in the plugin. The admin font and logo are local.<\/p>\n\n

Privacy information: Asklivio privacy information<\/a>.<\/p>\n\n

Included font<\/h4>\n\n

Outfit is included under the SIL Open Font License 1.1. Its copyright notice and\nlicense are bundled in assets\/OFL-Outfit.txt.<\/p>\n\n\n

    \n
  1. In WordPress, open Plugins \u2192 Add Plugin and search for Asklivio, or use Upload Plugin to select the ZIP file.<\/li>\n
  2. Install and activate the plugin.<\/li>\n
  3. Open Settings \u2192 Asklivio.<\/li>\n
  4. Paste your public Chat Assistant ID from the Livio Portal and save.<\/li>\n
  5. Check your published Chat Assistant on your website. Its exact website origin\nmust be approved; https:\/\/example.com and https:\/\/www.example.com are different.<\/li>\n<\/ol>\n\n

    Remove any previous manually installed Livio embed so only one installation method\nis active. Clear your page cache after changing the connection.<\/p>\n\n\n

    \n

    Where do I manage my Livio Chat Assistant?<\/h3><\/dt>\n

    Use \u201cOpen Livio Portal\u201d. Conversations, appearance and settings stay in the Portal.<\/p><\/dd>\n

    Do I need to paste script code or an API key?<\/h3><\/dt>\n

    No. Your public Chat Assistant ID is enough. This ID is not a secret.<\/p><\/dd>\n

    How do I turn off embedding?<\/h3><\/dt>\n

    Clear the ID field and save, or deactivate the plugin. Clear your page cache too.<\/p><\/dd>\n

    Why does Livio not appear, or show an error?<\/h3><\/dt>\n

    Check the ID, published version and website domain approval. Your website must\nuse HTTPS, and your theme must output the normal WordPress footer. Script\noptimisation must not combine the Livio loader with other scripts or remove its\ndata attributes. If your website uses a Content Security Policy, widget.asklivio.de\nmust be allowed for scripts, styles and frames.<\/p><\/dd>\n\n<\/dl>\n\n\n

    1.0.2<\/h4>\n\n
      \n
    • Prepare for the WordPress.org Plugin Directory and standard WordPress updates.<\/li>\n<\/ul>\n\n

      1.0.1<\/h4>\n\n
        \n
      • Asklivio design with local logo, Outfit font and responsive Petrol\/Mint cards.<\/li>\n
      • English interface using \u201cLivio Chat Assistant\u201d throughout.<\/li>\n
      • The existing connection setting and widget integration remain compatible.<\/li>\n<\/ul>\n\n

        1.0.0<\/h4>\n\n
          \n
        • Initial version: public connection ID, asynchronous Livio loader and Portal link.<\/li>\n<\/ul>","raw_excerpt":"Connect your Livio Chat Assistant to your practice website and open the Livio Portal.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/381254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=381254"}],"author":[{"embeddable":true,"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/asklivio"}],"wp:attachment":[{"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=381254"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=381254"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=381254"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=381254"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=381254"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/li.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=381254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}