Title: Asklivio – Livio Chat Assistant
Author: Asklivio
Published: <strong>October 6, 2026</strong>
Last modified: October 6, 2026

---

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# Asklivio – Livio Chat Assistant

 By [Asklivio](https://profiles.wordpress.org/asklivio/)

[Download](https://downloads.wordpress.org/plugin/asklivio-widget.1.0.2.zip)

 * [Details](https://li.wordpress.org/plugins/asklivio-widget/#description)
 * [Reviews](https://li.wordpress.org/plugins/asklivio-widget/#reviews)
 *  [Installation](https://li.wordpress.org/plugins/asklivio-widget/#installation)
 * [Development](https://li.wordpress.org/plugins/asklivio-widget/#developers)

 [Support](https://wordpress.org/support/plugin/asklivio-widget/)

## Description

Your practice chat assistant. Simply smart.

Livio helps patients find opening hours, directions and the practice’s existing

contact and appointment-booking options through guided conversations. This plugin
connects the hosted Livio Chat Assistant to your existing WordPress website.

[Explore Asklivio](https://asklivio.de/en/) |
 [Open the Livio Portal](https://portal.asklivio.de/)
| [Try the fictional demo practice](https://demo.asklivio.de/en/)

Add your public Chat Assistant ID under Settings  Asklivio. Livio is then embedded

on your public website. Manage conversations, appearance and publishing in the Livio
Portal. The settings page uses Asklivio’s logo, Petrol/Mint palette and Outfit font.
All design assets are bundled locally and only loaded on this settings page.

You need an Asklivio account, a published Chat Assistant and an approved website

domain. The plugin uses the existing, centrally hosted Livio Chat Assistant.

Leave the ID empty to turn off embedding. Deactivating the plugin also stops
 embedding
and keeps your setting. Deleting the plugin removes the saved ID for the current
website. “Embedding enabled” confirms the local connection setting; it does not 
verify publishing status or domain approval.

#### External service

This plugin connects your website to [Asklivio](https://asklivio.de/).
 Only after
saving a valid ID will visitors’ browsers load https://widget.asklivio.de/loader.
v1.js. The loader fetches its styles from widget.asklivio.de and loads the hosted
chat interface when opened. The Chat Assistant uses https://api.asklivio.de/api/
v1 for published configuration and dialogue sessions. These requests include standard
connection information, the public Chat Assistant ID, website origin, language and
technical dialogue events. Only the Chat Assistant manages its technical session
tokens.

WordPress stores only the public Chat Assistant ID. The plugin stores no chats or

patient data and sends no data to Asklivio from the WordPress administration area.
Its Portal link opens https://portal.asklivio.de/ in a new tab. No API keys or Portal
credentials are needed in the plugin. The admin font and logo are local.

Privacy information: [Asklivio privacy information](https://asklivio.de/en/privacy/).

#### Included font

Outfit is included under the SIL Open Font License 1.1. Its copyright notice and

license are bundled in assets/OFL-Outfit.txt.

## Screenshots

[⌊Connect Livio in the WordPress settings with your public Chat Assistant ID, and
open the Livio Portal to manage conversations and appearance.⌉⌊Connect Livio in 
the WordPress settings with your public Chat Assistant ID, and open the Livio Portal
to manage conversations and appearance.⌉[

Connect Livio in the WordPress settings with your public Chat Assistant ID, and 
open the Livio Portal to manage conversations and appearance.

[⌊The hosted Livio Chat Assistant embedded on our fictional demo practice website.
The example uses synthetic practice information and does not provide medical advice
or real appointment booking.⌉⌊The hosted Livio Chat Assistant embedded on our fictional
demo practice website. The example uses synthetic practice information and does 
not provide medical advice or real appointment booking.⌉[

The hosted Livio Chat Assistant embedded on our fictional demo practice website.
The example uses synthetic practice information and does not provide medical advice
or real appointment booking.

## Installation

 1. In WordPress, open Plugins  Add Plugin and search for Asklivio, or use Upload Plugin
    to select the ZIP file.
 2. Install and activate the plugin.
 3. Open Settings  Asklivio.
 4. Paste your public Chat Assistant ID from the Livio Portal and save.
 5. Check your published Chat Assistant on your website. Its exact website origin must
    be approved; https://example.com and https://www.example.com are different.

Remove any previous manually installed Livio embed so only one installation method
is active. Clear your page cache after changing the connection.

## FAQ

### Where do I manage my Livio Chat Assistant?

Use “Open Livio Portal”. Conversations, appearance and settings stay in the Portal.

### Do I need to paste script code or an API key?

No. Your public Chat Assistant ID is enough. This ID is not a secret.

### How do I turn off embedding?

Clear the ID field and save, or deactivate the plugin. Clear your page cache too.

### Why does Livio not appear, or show an error?

Check the ID, published version and website domain approval. Your website must
 
use HTTPS, and your theme must output the normal WordPress footer. Script optimisation
must not combine the Livio loader with other scripts or remove its data attributes.
If your website uses a Content Security Policy, widget.asklivio.de must be allowed
for scripts, styles and frames.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Asklivio – Livio Chat Assistant” is open source software. The following people 
have contributed to this plugin.

Contributors

 *   [ Asklivio ](https://profiles.wordpress.org/asklivio/)

[Translate “Asklivio – Livio Chat Assistant” into your language.](https://translate.wordpress.org/projects/wp-plugins/asklivio-widget)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/asklivio-widget/), 
check out the [SVN repository](https://plugins.svn.wordpress.org/asklivio-widget/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/asklivio-widget/)
by [RSS](https://plugins.trac.wordpress.org/log/asklivio-widget/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.2

 * Prepare for the WordPress.org Plugin Directory and standard WordPress updates.

#### 1.0.1

 * Asklivio design with local logo, Outfit font and responsive Petrol/Mint cards.
 * English interface using “Livio Chat Assistant” throughout.
 * The existing connection setting and widget integration remain compatible.

#### 1.0.0

 * Initial version: public connection ID, asynchronous Livio loader and Portal link.

## Meta

 *  Version **1.0.2**
 *  Last updated **1 day ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/asklivio-widget/)
 * Tags
 * [chat](https://li.wordpress.org/plugins/tags/chat/)[widget](https://li.wordpress.org/plugins/tags/widget/)
 *  [Advanced View](https://li.wordpress.org/plugins/asklivio-widget/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/asklivio-widget/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/asklivio-widget/reviews/)

## Contributors

 *   [ Asklivio ](https://profiles.wordpress.org/asklivio/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/asklivio-widget/)